At Hookah Habibi, accessible from https://www.hookahhabibi.co.id/, we respect your privacy and are committed to protecting the personal information you provide to us.

This Privacy Policy explains what information we may collect when you visit or interact with our website, how we use that information, how we protect it, and your choices regarding your personal information.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us when you use our website, contact us, submit an enquiry, join our membership program, or otherwise interact with Hookah Habibi.

Depending on how you interact with our website, the information we may collect includes:

• Your name
• Email address
• Mobile or telephone number
• Information submitted through our contact forms
• Information provided when registering for our membership program
• Enquiry or communication details
• Any other information you voluntarily choose to provide

Our membership form currently requests your name and mobile number, while email may be provided optionally.

2. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically through standard web technologies and website analytics tools.

This information may include:

• IP address
• Browser type and version
• Device type
• Operating system
• Date and time of your visit
• Pages visited
• Referring website
• Website activity and interaction information
• Approximate geographic or demographic information
• Other technical information provided by your browser or device

This information helps us understand how visitors use our website and improve the performance, functionality and user experience of our website.

3. How We Use Your Information

Hookah Habibi may use the information we collect for purposes including:

• Responding to your enquiries and requests
• Contacting you regarding your enquiry
• Managing membership registrations
• Providing membership-related benefits and services
• Communicating information about our restaurant, menu, services, events or promotions
• Improving our website, services and customer experience
• Understanding website usage and visitor preferences
• Maintaining website security and preventing misuse
• Complying with applicable laws and legal obligations

We will only use personal information for legitimate business purposes and in accordance with applicable privacy and data protection requirements.

4. Membership Information

If you choose to become a member of Hookah Habibi, we may collect information such as your name, mobile number and, where provided, email address.

Membership information may be used to manage your membership, provide applicable membership benefits, communicate with you regarding your membership and provide relevant information about Hookah Habibi.

Hookah Habibi’s website currently promotes a membership program that provides a benefit based on qualifying spending.

5. Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

• Remember preferences
• Understand how visitors use our website
• Improve website functionality
• Analyze website traffic
• Improve website performance
• Provide relevant content and marketing where applicable

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality or performance of some parts of the website.

6. Analytics and Website Technologies

We may use third-party analytics and website technologies to understand visitor behavior, measure website performance and improve our services.

These third-party services may collect information such as IP address, device information, browser information, pages visited and interaction data according to their own privacy policies.

Hookah Habibi does not control the privacy practices of third-party services. We recommend reviewing the privacy policies of those providers where applicable.

7. Third-Party Links

Our website may contain links to third-party websites, social media platforms, booking services, payment providers or other external websites.

If you click on a third-party link, you will be directed to a website that is not operated or controlled by Hookah Habibi.

We are not responsible for the privacy practices, content, security or policies of third-party websites. We encourage you to review the privacy policy of any third-party website you visit.

8. Data Sharing

Hookah Habibi does not sell or rent your personal information to third parties.

We may share information with trusted service providers where reasonably necessary to operate our website, provide services, process enquiries, manage memberships, maintain website functionality, conduct analytics, or comply with legal requirements.

Where third parties process information on our behalf, we expect them to handle such information appropriately and in accordance with applicable requirements.

9. Data Security

We take reasonable administrative, technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, misuse or destruction.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

Therefore, while we take reasonable precautions to protect your information, we cannot guarantee absolute security.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, managing memberships, responding to enquiries, maintaining business records, resolving disputes and complying with applicable legal obligations.

When information is no longer required, we may securely delete, anonymize or otherwise dispose of it in accordance with applicable requirements.

11. Children’s Privacy

Our website and services are not intended to knowingly collect personal information from children.

We do not knowingly request or collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and, where appropriate, delete the information.

12. Your Privacy Choices and Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information where legally permitted
• Withdraw consent where processing is based on consent
• Object to or request restriction of certain processing activities
• Request information about how your personal information is used

To make a privacy-related request, please contact us using the contact details provided below.

We may need to verify your identity before processing certain requests.

13. Changes to This Privacy Policy

Hookah Habibi may update or modify this Privacy Policy from time to time to reflect changes in our services, website functionality, technology or applicable legal requirements.

Any updated Privacy Policy will be published on this page with a revised Last Updated date.

We encourage you to review this page periodically to remain informed about how we handle personal information.

14. Contact Us

If you have questions, concerns or requests regarding this Privacy Policy or the handling of your personal information, please contact us.

Hookah Habibi – Shisha Cafe and Lounge

Address:
Jl. Epicentrum Utama Raya, RT.1/RW.5, Karet Kuningan, Kecamatan Setiabudi, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12940, Indonesia

Phone: 081918457851

Website: https://www.hookahhabibi.co.id/

Our website currently publishes the above contact address and telephone number.

15. Consent

By using the Hookah Habibi website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described herein, subject to applicable law.